What are the delivery fees?
We charge a standard fee of Rs 299.00 on orders with a total of less than Rs 999.00. An order that is more than Rs 999.00 (after promotional vouchers have been deducted) does not incur any delivery charges.
Where do you deliver?
We deliver to all physical addresses within Mumbai, Maharashtra, India. We do not self-deliver to post boxes, domestic or internationally, for this delivery service we have multi-tie ups vendor links.
How long will it take for my order to arrive?
Depending on where your order is going, deliveries will take between 6 – 8 working days. Where unforeseeable delays and out-of-stock situations occur, every reasonable effort will be made to inform you if we believe there will be a substantial delay in your delivery.
If we are unable to deliver the product within fifteen (15) working days after the promised delivery time, you have the right to cancel the order and return the product at our expense.
What happens if I am out when you deliver?
If you’re not available at the chosen delivery address to receive your order at the time of delivery, the courier will make a second attempt at another time. After that, we will contact you to arrange a suitable time.
What are your delivery times?
We offer a Monday to Friday (09:00hrs – 20:00hrs), delivery service. We do not deliver on public holidays in India. There are no weekend deliveries, only for special instruction.
What if my order arrives damaged?
If you realize that the package is damaged before accepting the delivery, please do not accept the delivery and immediately inform us. If you have accepted the delivery, and then realize that the package is damaged, please contact us immediately at [email protected]
Can I change my delivery /shipping address, how do I change it?
You can change your delivery/shipping address only if your order has not already been dispatched. Please contact us immediately at [email protected]
How do I track my order?
You can track exactly where the delivery is by http://www.letshopin.com/tracking. Please remember to use your tracking number.
Can I send an item to someone as a gift?
Yes, you just need to click the “This is a gift” checkbox on the Checkout page and supply us with their name, physical address, and contact number in the checkout process. Gift orders are wrapped free of charge and are accompanied by a free greeting card with your message.
Can I have my order delivered at an Letshopin store so that I can pick it up from there?
Yes, your order can be collected from a participating Click & Collect store. To select a store to collect your Click & Collect Order from, please select one of our Click & Collect stores from the list of stores in the CheckOut
